Alex has a scarce ability to obstacle how leaders Feel — and do it in a way that evokes alignment, not defensiveness. Our executive workforce remaining with clarity, urgency, and also a shared eyesight for the way to steer while in the age of AI. Prior to these roles, Joel https://www.researchgate.net/publication/390591862_The_Growing_Role_of_AI_in_CustomerService_Understanding_ConsumerPerceptions