It’s chaotic in the bus stop beyond the airport due to the Uber meeting issue. You need to be alert and search for the KLM bus which is not branded or labeled. The Virgin Atlantic crew was very good. Having said that, the machines was OK, the seats were OK, https://flightstobaltimorefromlondon.blogspot.com/2024/12/book-tickets-of-first-class-flights-to.html